Technical Support Field Specialist

FLIR Systems Inc

Fully remote
Pc literacy and microsoft 365 usage
Remote customer support via anydesk
Logical faultfinding and electrical repair skills
FLIR Systems Inc is seeking a Technical Support Field Specialist to provide customer support and technical expertise for FLIR thermal products, requiring both office-based and in-field work. The role includes diagnostics, repairs, and training, along with international travel and a focus on high ethical standards in conducting business

Job Summary

  • This role offers an exciting opportunity within Raymarine's Thermal Technical Support Department to provide global customer support and field services.
  • The position requires handling telephone enquiries, managing CRM queries, conducting in-field service visits, and acting as a technical subject matter expert to train customers.
  • Candidates must be eligible to obtain export control licenses under US ITAR/EAR regulations due to access to regulated technology.

Matching Summary

Match Score: 85

FLIR Systems Inc is seeking a Technical Support Field Specialist to provide customer support and technical expertise for FLIR thermal products, requiring both office-based and in-field work. The role includes diagnostics, repairs, and training, along with international travel and a focus on high ethical standards in conducting business.

Skills & Requirements

Must-have

  • PC literacy and Microsoft 365 usage
  • Remote customer support via AnyDesk
  • Logical faultfinding and electrical repair skills
  • Understanding of DC circuits and ethernet networking
  • Global travel readiness with passport and driver's license

Nice-to-have

  • Practical sailing or marine experience
  • Shipyard or vessel work background
  • Prior technical training experience
  • Self-motivated and flexible team player
  • Ability to adapt to changing priorities

Key Requirements

  • Valid Driver's License
  • Passport required for international travel
  • Eligibility for US export control license (ITAR/EAR)
  • Clear English verbal and written communication skills

Work Rights

Must be eligible for US export control license

Tailored Resume

Cover Letter