Major Incident Manager

Kingfisher

Remote
Remote
Major incident management
Itil framework knowledge
Stakeholder communication
The role involves managing and coordinating the response to major incidents, ensuring swift resolution and minimal business impact

Job Summary

  • The role involves managing and coordinating the response to major incidents, ensuring swift resolution and minimal business impact.
  • You will be responsible for leading cross-functional teams during critical events and communicating effectively with senior stakeholders.
  • This position offers a remote working arrangement, providing flexibility for the successful candidate.

Matching Summary

The role involves managing and coordinating the response to major incidents, ensuring swift resolution and minimal business impact.

Skills & Requirements

Must-have

  • Major Incident Management
  • ITIL framework knowledge
  • stakeholder communication
  • problem resolution

Nice-to-have

  • proactive problem identification
  • continuous improvement mindset

Key Requirements

  • Proven experience in Major Incident Management
  • Strong understanding of ITIL
  • Excellent communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter