Technical Support Analyst

Thomson Reuters

SJO, CR
Hybrid
It asset inventory management
Track and document asset deployment
Physical count of it assets
As an IT Support Coordinator, you will be responsible for reportorial requirements, IT asset inventory management, and handling asset requests for deployment and return

Job Summary

  • As an IT Support Coordinator, you will be responsible for reportorial requirements, IT asset inventory management, and handling asset requests for deployment and return.
  • The role requires advanced English proficiency, over 5 years of IT support experience, and strong knowledge of Windows operating systems and fundamental network concepts.
  • Thomson Reuters offers a hybrid work model, flexibility, work-life balance, career development, competitive benefits, and opportunities for social impact.

Matching Summary

As an IT Support Coordinator, you will be responsible for reportorial requirements, IT asset inventory management, and handling asset requests for deployment and return.

Skills & Requirements

Must-have

  • IT asset inventory management
  • Track and document asset deployment
  • Physical count of IT assets
  • Handle asset requests
  • Root cause analysis
  • Windows operating systems knowledge

Nice-to-have

  • Customer-oriented mindset
  • Independent worker
  • Thriving in fast-paced environment
  • Agile project management experience
  • ITIL-based service management

Key Requirements

  • Over 5 years of experience in IT support
  • Higher education in Computer Science, IT, or related field
  • Advanced English proficiency
  • Familiarity with fundamental technology and network concepts
  • Strong verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter