Automotive Fixed Operations Manager

BMW of Ann Arbor

Medford, OR, United States
Manage service and parts departments
Optimize customer opportunities and productivity
Resolve customer requests professionally
The Fixed Operations Manager manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets

Job Summary

  • The Fixed Operations Manager manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.
  • Responsibilities include recruiting, training, and developing staff, resolving customer requests, and ensuring compliance with manufacturer policies and OSHA laws.
  • The company offers best-in-class industry benefits including competitive pay, career advancement opportunities, comprehensive health plans, retirement plan, and vehicle purchase discounts.

Matching Summary

The Fixed Operations Manager manages the activities of all Service and Parts related staff ensuring exceptional customer service and the attainment of Lithia’s performance targets.

Skills & Requirements

Must-have

  • Manage Service and Parts departments
  • Optimize customer opportunities and productivity
  • Resolve customer requests professionally
  • Ensure manufacturer policies are followed
  • Maintain clean and safe work environment

Nice-to-have

  • Adapt to change and take action
  • Focus on results and make plans
  • Share best practices and keep learning
  • Thrive on a team and stay positive

Key Requirements

  • High school graduate or equivalent
  • 18 years or older required
  • Drug free workplace

Work Rights

Not specified

Tailored Resume

Cover Letter