Customer Quality Engineer

ABB Inc

Bachelor's degree in mechanical or electrical engineering
5+ years experience in industrial quality functions
Fluent in chinese and english communication skills
This role ensures the professional resolution of post-sales customer complaints and disputes in coordination with internal and external teams

Job Summary

  • This role ensures the professional resolution of post-sales customer complaints and disputes in coordination with internal and external teams.
  • The successful candidate will lead Root Cause Analysis (RCA) and provide professional 8D reports to customers after case closure.
  • ABB offers a full range of benefits to help employees thrive at work and beyond while empowering them to take initiative.

Matching Summary

This role ensures the professional resolution of post-sales customer complaints and disputes in coordination with internal and external teams.

Skills & Requirements

Must-have

  • Bachelor's degree in mechanical or electrical engineering
  • 5+ years experience in industrial quality functions
  • Fluent in Chinese and English communication skills

Nice-to-have

  • Solid experiences in customer quality management
  • Strong knowledge of quality tools
  • Ability to lead cross-functional teams

Key Requirements

  • Bachelor's degree in mechanical/electrical engineering
  • 5+ years of experience in industrial organizations
  • Fluency in Chinese and English

Work Rights

Not specified

Tailored Resume

Cover Letter