Reception Team Member

Sofitel Brisbane Central

Bristol, United Kingdom
On-site
Friendly and professional demeanor
Handle guest inquiries and complaints
Manage check-in and check-out
As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive experience for all visitors

Job Summary

  • As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive experience for all visitors.
  • We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
  • Benefits include discounted hotel stays, free bonus breaks voucher, cycle to work scheme, staff uniforms, free staff car park, meal provided whilst on duty, and double time bank holiday pay.

Matching Summary

As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive experience for all visitors.

Skills & Requirements

Must-have

  • Friendly and professional demeanor
  • Handle guest inquiries and complaints
  • Manage check-in and check-out
  • Respond to phone calls and emails
  • Maintain organized reception area
  • Process payments and cash transactions

Nice-to-have

  • Knowledge of hotel amenities
  • Familiarity with local attractions

Key Requirements

  • Flexible working patterns
  • Full time, permanent

Work Rights

Not specified

Tailored Resume

Cover Letter