BRANCH MANAGER

AT THE AGENCY

Islandwide
Not specified (assumed onsite based on job responsibilities).
Manage daily spa outlet operations
Supervise massage therapists and reception staff
Handle customer enquiries and complaints
At The Agency is seeking a Branch Manager to oversee daily operations at their spa and wellness center. The role involves managing staff, ensuring customer satisfaction, and maintaining sales performance while adhering to company policies

Job Summary

  • The Branch Manager will oversee the daily operations of the spa and wellness centre to ensure smooth business functioning.
  • Key responsibilities include supervising staff, managing inventory, and ensuring compliance with company policies and regulations.
  • The role focuses on improving service standards through training new staff and maintaining high hygiene standards.

Matching Summary

Match Score: 85

At The Agency is seeking a Branch Manager to oversee daily operations at their spa and wellness center. The role involves managing staff, ensuring customer satisfaction, and maintaining sales performance while adhering to company policies.

Skills & Requirements

Must-have

  • Manage daily spa outlet operations
  • Supervise massage therapists and reception staff
  • Handle customer enquiries and complaints
  • Monitor sales and outlet performance
  • Ensure cleanliness and hygiene standards
  • Train new staff and improve service standards

Nice-to-have

  • Strong leadership and team management skills
  • Excellent customer service orientation
  • Ability to prepare detailed sales reports

Work Rights

Not specified

Tailored Resume

Cover Letter