Director, Product Support

JLL

Warsaw, POL
Peoplesoft 9.2 financial management
Production support methodologies
System monitoring
Product Support serves as a critical specialist for JLL's PeopleSoft 9.2 Financial Management platform within the IT organization, ensuring seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes

Job Summary

  • Product Support serves as a critical specialist for JLL's PeopleSoft 9.2 Financial Management platform within the IT organization, ensuring seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.
  • This role ensures seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.
  • The successful candidate will maintain exceptional system reliability while serving as the primary technical liaison between IT and finance teams, delivering flawless support during month-end closes and collaborating on strategic enhancement initiatives.

Matching Summary

Product Support serves as a critical specialist for JLL's PeopleSoft 9.2 Financial Management platform within the IT organization, ensuring seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.

Skills & Requirements

Must-have

  • PeopleSoft 9.2 Financial Management
  • production support methodologies
  • system monitoring
  • incident management
  • financial close processes
  • month-end support

Nice-to-have

  • process automation tools
  • emerging technologies
  • predictive analytics
  • proactive monitoring solutions
  • mentoring technical teams

Key Requirements

  • 3-5 years supporting PeopleSoft Financial Management 9.2
  • Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field
  • SQL skills and PSQuery experience
  • Excellent communication and incident management capabilities
  • Proven ability to work under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter