Head Universal Banker, Union City Branch

Citigroup

Union City, California, United States
Base: $56,500.00 - $73,700.00; bonus/equity: discr...
On-site
Lead coach and support universal bankers
Execute all service transactions and sales
Champion risk and control compliance
Citigroup is seeking a Head Universal Banker for their Union City Branch, responsible for leading the branch team while delivering exceptional customer service and sales support. The role involves coaching staff, managing financial transactions, and ensuring compliance with bank policies

Job Summary

  • The Head Universal Banker is a leadership role responsible for guiding the branch team while executing all service transactions and sales activities.
  • This position requires championing risk and control by monitoring daily operations and ensuring strict compliance with bank policies and regulatory procedures.
  • Citi offers competitive employee benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

Match Score: 85

Citigroup is seeking a Head Universal Banker for their Union City Branch, responsible for leading the branch team while delivering exceptional customer service and sales support. The role involves coaching staff, managing financial transactions, and ensuring compliance with bank policies.

Salary

Base: $56,500.00 - $73,700.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off

Skills & Requirements

Must-have

  • Lead coach and support Universal Bankers
  • Execute all service transactions and sales
  • Champion risk and control compliance
  • Engage clients in branch lobby for sales
  • Manage cash supply and vault operations

Nice-to-have

  • Strong verbal and written communication skills
  • Positive can-do attitude and customer first culture
  • Ability to use digital marketing tools effectively
  • Experience with video conferencing for specialist referrals

Key Requirements

  • 2-4 years relevant experience
  • High School diploma or equivalent
  • Face-to-face customer service experience
  • Digital engagement and basic sales/referrals experience

Work Rights

Not specified

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