The role involves leading product audit and customer satisfaction activities while closely monitoring paint quality for both internal and external customers
Job Summary
The role involves leading product audit and customer satisfaction activities while closely monitoring paint quality for both internal and external customers.
Candidates will be responsible for investigating customer complaints and developing solutions to drive continuous quality improvement across the line.
The position requires coordinating validation activities such as color matching and paint thickness testing while ensuring strict adherence to safety and environmental regulations.
Matching Summary
The role involves leading product audit and customer satisfaction activities while closely monitoring paint quality for both internal and external customers.
Skills & Requirements
Must-have
Product Audit leadership
Paint Shop quality monitoring
Customer complaint investigation
Inter-shop buy-off coordination
Quality data analysis and reporting
Tool and equipment maintenance oversight
Nice-to-have
Training and evaluation skills for subordinates
Experience with Kaizen and 5S activities
Knowledge of OSHA and EQA compliance
Color matching and paint viscosity testing
Strong liaison capabilities with production teams
Key Requirements
Experience in automotive paint shop operations
Ability to establish and update quality procedures
Knowledge of Occupational Safety and Health Act (OSHA)
Proficiency in preparing quality reports and suggestions