Not specified; equity offered; benefits include he...
On-site
2+ years telehealth or healthcare support experience
Strong english written and verbal communication skills
Experience with mac and google suite
Eucalyptus is seeking a Patient Support Specialist in Manila, Philippines, to provide exceptional care and support to patients, focusing on problem-solving and collaboration. Candidates should have a background in healthcare support or customer service, with strong communication skills and a passion for patient outcomes
Job Summary
The role involves resolving patient issues and delivering high-quality care through email, chat, and phone interactions.
Employees will collaborate with doctors, pharmacies, and delivery partners to ensure seamless outcomes for patients.
The company offers equity participation, professional development budgets, and comprehensive health insurance including coverage for dependents.
Matching Summary
Match Score: 85
Eucalyptus is seeking a Patient Support Specialist in Manila, Philippines, to provide exceptional care and support to patients, focusing on problem-solving and collaboration. Candidates should have a background in healthcare support or customer service, with strong communication skills and a passion for patient outcomes.
Salary
Not specified; Equity offered; Benefits include health insurance, 13th month pay, and transportation allowance
Skills & Requirements
Must-have
2+ years telehealth or healthcare support experience
Strong English written and verbal communication skills
Experience with Mac and Google Suite
Problem-solving skills for patient issues
Ability to work via email, chat, and phone
Nice-to-have
Interest in healthcare and wellness
Experience with process improvement and automation
Proactive anticipation of next steps
Collaborative partnership mindset
Trend identification and escalation skills
Key Requirements
2+ years experience in telehealth or customer service