Assistant Manager Medical Underwriting - Retention (first Assurance Kenya)

Absa Group

Not specified
Client relationship management
Data-driven insights
Renewal and engagement strategies
Absa Group is seeking an Assistant Manager for Medical Underwriting - Retention to enhance client relationships and drive portfolio growth through data-driven insights and effective engagement strategies. The ideal candidate should have a strong background in medical insurance with at least five years of relevant experience

Job Summary

  • Drive client retention and portfolio growth by building strong client relationships, delivering data-driven insights, and executing effective renewal and engagement strategies.
  • Serve as the primary contact for key accounts, conducting regular client interactions and implementing real-time feedback systems to improve client experience.
  • Analyze claims data, utilization trends, and client feedback to inform decision-making and identify at-risk accounts for targeted retention interventions.

Matching Summary

Match Score: 85

Absa Group is seeking an Assistant Manager for Medical Underwriting - Retention to enhance client relationships and drive portfolio growth through data-driven insights and effective engagement strategies. The ideal candidate should have a strong background in medical insurance with at least five years of relevant experience.

Skills & Requirements

Must-have

  • Client relationship management
  • Data-driven insights
  • Renewal and engagement strategies
  • Medical insurance knowledge
  • Kenyan regulatory environment

Nice-to-have

  • Client engagement through wellness programs
  • Loss mitigation strategies
  • Cross-selling and upselling opportunities

Key Requirements

  • Bachelor’s degree in insurance, Actuarial Science, Business, or related field
  • Professional certification (ACII, CII, or equivalent) is an added advantage
  • Minimum 5 years’ experience in medical insurance
  • FETC: Office Administration (Required)

Work Rights

Not specified

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