Contact Centre Administrator - Private Team

Sureserve Group

Dartford, United Kingdom
Competitive salary; not specified; 28 days annual ...
On-site
Customer service administration
Scheduling jobs
Answering inbound calls
Sureserve Group is seeking a Contact Centre Administrator for their Private Team in Dartford, UK. The role requires strong customer service skills and previous administrative experience, ideally in a service-related industry. The company offers competitive benefits and a supportive work environment

Job Summary

  • The purpose of the role is to act as the focal point of contact for our private customers, providing a high level of customer service and support.
  • You will be responsible for scheduling jobs with private customers for servicing, repairs, and installations, taking ownership of the administration of these jobs.
  • Sureserve offers a range of benefits including a competitive salary, contributory pension scheme, life assurance, and 28 days annual leave.

Matching Summary

Match Score: 85

Sureserve Group is seeking a Contact Centre Administrator for their Private Team in Dartford, UK. The role requires strong customer service skills and previous administrative experience, ideally in a service-related industry. The company offers competitive benefits and a supportive work environment.

Salary

Competitive salary; Not specified; 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days

Skills & Requirements

Must-have

  • Customer service administration
  • Scheduling jobs
  • Answering inbound calls
  • Responding to customer queries
  • MS Office proficiency
  • Good communication skills

Nice-to-have

  • Construction/maintenance industry experience
  • Flexible attitude
  • Organisational skills

Key Requirements

  • Previous administrative experience
  • Experience in construction, maintenance, or service industry
  • Proficient in MS Outlook and Excel
  • Right to work in the UK
  • DBS checks

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter