Especialista Em Atendimento Ao Cliente | Sac | Moda

Concentrix

São Paulo, SP, Brazil
Base: r$1.790,00; bonus/equity: not specified; ben...
Experience in multichannel customer support
Proficiency with simultaneous systems
High typing speed and accuracy
The role involves providing excellence in customer service through voice, chat, and email channels

Job Summary

  • The role involves providing excellence in customer service through voice, chat, and email channels.
  • Employees work a 6x1 schedule with alternating weekends off and one guaranteed Sunday off per month.
  • After three months, employees can apply for higher-level positions or explore administrative areas within the company.

Matching Summary

The role involves providing excellence in customer service through voice, chat, and email channels.

Salary

Base: R$1.790,00; Bonus/Equity: Not specified; Benefits: VA/VR, life insurance, medical/dental, childcare assistance, education discounts

Skills & Requirements

Must-have

  • Experience in multichannel customer support
  • Proficiency with simultaneous systems
  • High typing speed and accuracy
  • Complete high school education

Nice-to-have

  • Passion for helping people
  • Commitment to humanized service
  • Problem-solving skills
  • Attention to detail

Key Requirements

  • High school diploma required
  • Prior experience in voice, chat, and email support
  • Physical presence at São Paulo office required

Work Rights

Not specified

Tailored Resume

Cover Letter