Técnico(a) De Suporte Em Informática - Dedicado – Itajaí-sc
Unisys UK
Itajaí, Santa Catarina, Brazil
On-site
On-site it support
Troubleshoot hardware and software
Manage incident tickets
Unisys UK is seeking a Técnico(a) de Suporte em Informática for their Itajaí, SC location, focusing on providing IT support and resolving technical issues for clients. The ideal candidate should have a background in Information Technology and possess strong problem-solving skills
Job Summary
Serve as the focal point for customer interaction and support for all local IT issues, including mobile services, wireless, conference rooms, teleconferencing, and physical connectivity.
Maintain/resolve all open incidents/tasks in the ticket queue in a timely manner, according to established SLAs, and provide daily user support and technical fixes using ServiceNow.
Unisys offers a comprehensive benefits package including medical, dental, profit sharing, life insurance, meal vouchers, childcare assistance, and private pension.
Matching Summary
Match Score: 85
Unisys UK is seeking a Técnico(a) de Suporte em Informática for their Itajaí, SC location, focusing on providing IT support and resolving technical issues for clients. The ideal candidate should have a background in Information Technology and possess strong problem-solving skills.
Skills & Requirements
Must-have
On-site IT support
Troubleshoot hardware and software
Manage incident tickets
Customer service approach
Nice-to-have
Prepare for new solutions
Adhere to policies and standards
Key Requirements
Completed or in-progress higher education in IT or related fields
Good knowledge of internet security and data privacy
Must have a car and availability to travel to Blumenau