Api Support Specialist

NinjaTrader

Remote
**
Api integrations
Technical support
Problem-solving skills
** NinjaTrader is seeking an API Support Specialist to provide technical support and maintain API integrations that enhance financial experiences for customers. The role requires strong problem-solving skills, technical expertise, and collaboration with various teams to drive product growth and innovation in a remote work environment. **

Job Summary

  • As an API Support Specialist, you will work closely with vendors, development teams, and internal stakeholders to design, support, improve, and maintain API integrations that drive seamless financial experiences for our expanding customer base.
  • Provide first response technical support to firms through remote assistance calls, addressing vendor inquiries and troubleshooting issues efficiently.
  • Serve as part of the on-call rotation to respond to outages or partner issues, ensuring reliable coverage and minimal disruption to operations.

Matching Summary

Match Score: 75

** NinjaTrader is seeking an API Support Specialist to provide technical support and maintain API integrations that enhance financial experiences for customers. The role requires strong problem-solving skills, technical expertise, and collaboration with various teams to drive product growth and innovation in a remote work environment. **

Skills & Requirements

Must-have

  • API integrations
  • Technical support
  • Problem-solving skills
  • Cross-departmental collaboration
  • Critical system incident response

Nice-to-have

  • Passion for cutting-edge technology
  • Self-starter
  • Dynamic environment
  • Impactful projects

Key Requirements

  • Technical expertise
  • On-call rotation

Work Rights

Not specified

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