Thales Group is seeking a Deployment & Service Operations Support Engineer for their Air Mobility Solutions team in the UAE. The role involves providing operational and customer support, managing service delivery, and contributing to deployments while ensuring customer satisfaction
Job Summary
This role is accountable for the operational support of Air Traffic Management solutions, ensuring service level objectives are met for global customers.
The engineer will act as a Level 2 support agent, managing incidents, administering deployed service clusters, and contributing to CI/CD infrastructure maintenance.
Thales offers a flexible career environment with mobility policies enabling thousands of employees to develop their careers across 68 countries.
Matching Summary
Match Score: 85
Thales Group is seeking a Deployment & Service Operations Support Engineer for their Air Mobility Solutions team in the UAE. The role involves providing operational and customer support, managing service delivery, and contributing to deployments while ensuring customer satisfaction.
Skills & Requirements
Must-have
System and integration testing expertise
Linux VMs clusters administration
Kubernetes and Kafka knowledge
MS Azure cloud technologies
Incident management and SLA adherence
REST APIs and Java development
ITIL awareness and service goals
Nice-to-have
Experience in ATM and UTM domains
Agile and Scrum methodology background
Multi-cultural international team experience
Drone traffic regulation knowledge
Proven ability to work autonomously
Key Requirements
System or software administrator engineer background