As a member of the Cloud Success Readiness team, you will be deeply invested in every aspect of the Agentforce and/or Data Cloud customer experience
Job Summary
As a member of the Cloud Success Readiness team, you will be deeply invested in every aspect of the Agentforce and/or Data Cloud customer experience.
You will leverage your product knowledge and technical expertise to surface product insights and recommendations, and document Agentforce and Data Cloud Product Feedback for the T&P organization.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
Matching Summary
As a member of the Cloud Success Readiness team, you will be deeply invested in every aspect of the Agentforce and/or Data Cloud customer experience.
Skills & Requirements
Must-have
Agentforce and Data Cloud products
customer use cases to technical requirements
product insights and recommendations
customer success at scale
product lifecycle knowledge
Nice-to-have
beginner's mind approach
bias for action
conflict management skills
negotiating skillfully
continuous learning
Key Requirements
8+ years experience in SaaS industry
Salesforce Developer Experience
Hands-on experience with Agentforce and Data Cloud