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Madison Square Garden Entertainment Corp. is seeking a Coordinator for their Premium Service team in New York City. The role involves providing customer service, event planning, and support for high-end clients, ensuring an excellent experience during events.
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Job Summary
The Coordinator Premium Service provides day-to-day support, customer service, and event planning to Madison Square Garden's suite license and single event rental customers.
This role ensures best-in-class service by managing contract generation, payment processing, ticket distribution, and facilitating in-suite branding tasks.
Candidates must collaborate with internal departments including sales, catering, finance, and box office to resolve client needs and drive retention efforts.
Matching Summary
Match Score: 75
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Madison Square Garden Entertainment Corp. is seeking a Coordinator for their Premium Service team in New York City. The role involves providing customer service, event planning, and support for high-end clients, ensuring an excellent experience during events.
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Skills & Requirements
Must-have
High-end client service experience
Catering menu knowledge
Salesforce system proficiency
Event scheduling management
Billing and receivables handling
Nice-to-have
Sports or entertainment background
Positive coachable attitude
Strong interpersonal skills
Teamwork mentality
Problem-solving abilities
Key Requirements
0-2+ years experience in high-end client service
Experience in sports or entertainment field preferred
Ability to operate catering, accounting, and database systems