Coordinator Premium Service

Madison Square Garden Entertainment Corp.

New York City, NY, United States
**
High-end client service experience
Catering menu knowledge
Salesforce system proficiency
** Madison Square Garden Entertainment Corp. is seeking a Coordinator for their Premium Service team in New York City. The role involves providing customer service, event planning, and support for high-end clients, ensuring an excellent experience during events. **

Job Summary

  • The Coordinator Premium Service provides day-to-day support, customer service, and event planning to Madison Square Garden's suite license and single event rental customers.
  • This role ensures best-in-class service by managing contract generation, payment processing, ticket distribution, and facilitating in-suite branding tasks.
  • Candidates must collaborate with internal departments including sales, catering, finance, and box office to resolve client needs and drive retention efforts.

Matching Summary

Match Score: 75

** Madison Square Garden Entertainment Corp. is seeking a Coordinator for their Premium Service team in New York City. The role involves providing customer service, event planning, and support for high-end clients, ensuring an excellent experience during events. **

Skills & Requirements

Must-have

  • High-end client service experience
  • Catering menu knowledge
  • Salesforce system proficiency
  • Event scheduling management
  • Billing and receivables handling

Nice-to-have

  • Sports or entertainment background
  • Positive coachable attitude
  • Strong interpersonal skills
  • Teamwork mentality
  • Problem-solving abilities

Key Requirements

  • 0-2+ years experience in high-end client service
  • Experience in sports or entertainment field preferred
  • Ability to operate catering, accounting, and database systems

Work Rights

Not specified

Tailored Resume

Cover Letter