Customer Banking Specialist - Gawler (22 Hours A Week)

CommBank

Gawler, Australia
**
Meaningful customer conversations
In-branch technology assistance
Transactional needs processing
** CommBank is seeking a part-time Customer Banking Specialist for their Gawler branch, requiring 22 hours a week with predetermined rosters. The role emphasizes delivering exceptional customer service, assessing financial needs, and collaborating with team members to provide holistic banking solutions. **

Job Summary

  • Build a personal connection with customers through meaningful conversations.
  • Complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Proactively call customers to build rapport and invite them into the branch for a Financial Health Check or an appointment with a specialist.

Matching Summary

Match Score: 75

** CommBank is seeking a part-time Customer Banking Specialist for their Gawler branch, requiring 22 hours a week with predetermined rosters. The role emphasizes delivering exceptional customer service, assessing financial needs, and collaborating with team members to provide holistic banking solutions. **

Skills & Requirements

Must-have

  • meaningful customer conversations
  • in-branch technology assistance
  • transactional needs processing
  • financial health checks
  • personal loan applications
  • adhere to bank procedures

Nice-to-have

  • passion for service excellence
  • act with integrity
  • place customer at centre
  • work independently and collaboratively
  • community event participation

Key Requirements

  • Must be available for predetermined roster
  • Requires ability to ask right questions
  • Requires ability to find right solutions

Work Rights

Not specified

Tailored Resume

Cover Letter