General Manager - Global Technology & Operations

Broadridge Business Process Outsourcing LLC

Canada
10+ years in business or technology leadership
Proven p&l ownership experience
Deep understanding of canadian financial industry
The General Manager provides strategic direction and leadership across all functions including strategy, product, sales, marketing, and operations for the Canadian market

Job Summary

  • The General Manager provides strategic direction and leadership across all functions including strategy, product, sales, marketing, and operations for the Canadian market.
  • This role requires a growth-oriented leader who will actively engage with clients to develop deeper relationships and expand the business footprint while ensuring profitability targets are met.
  • The successful candidate will oversee client-facing teams to optimize service models and establish KPI reporting to drive continuous improvement in client outcomes.

Matching Summary

The General Manager provides strategic direction and leadership across all functions including strategy, product, sales, marketing, and operations for the Canadian market.

Skills & Requirements

Must-have

  • 10+ years in business or technology leadership
  • Proven P&L ownership experience
  • Deep understanding of Canadian financial industry
  • Experience leading scale transformation initiatives
  • Strong program management capabilities

Nice-to-have

  • MBA or equivalent advanced degree preferred
  • Extensive contacts with Canadian regulators
  • Can-do proactive attitude in dynamic markets
  • Ability to lead through influence in matrixed environment

Key Requirements

  • Bachelor's degree required; MBA preferred
  • 10+ years in Financial Services, Fintech, or Technology sectors
  • Proven track record delivering results in complex regulatory environments

Work Rights

Not specified

Tailored Resume

Cover Letter