Service Sales Officer

KONE Romania

Zhuhai, China
Telesales and phone sales
Customer relationship development
Lead qualification and communication
The role involves proactive telesales to create opportunities, focusing on core 2 and core 3 customers for maintenance contract conversions, renegotiations, and new digital services

Job Summary

  • The role involves proactive telesales to create opportunities, focusing on core 2 and core 3 customers for maintenance contract conversions, renegotiations, and new digital services.
  • Responsibilities include proactive creation and development of customer relationships, qualifying and communicating leads, handling inbound and outbound telesales, and ensuring successful conversions with existing and new maintenance customers.
  • KONE fosters an innovative and collaborative working culture, valuing employee engagement, sustainability, ethical business practices, and mutual trust and respect.

Matching Summary

The role involves proactive telesales to create opportunities, focusing on core 2 and core 3 customers for maintenance contract conversions, renegotiations, and new digital services.

Skills & Requirements

Must-have

  • Telesales and phone sales
  • Customer relationship development
  • Lead qualification and communication
  • Maintenance contract conversions
  • Renegotiation and cancellation prevention
  • Complaint and query handling

Nice-to-have

  • Innovative and collaborative culture
  • Employee engagement and participation
  • Sustainability and ethical practices
  • Trust and respect among co-workers
  • Healthy and balanced life

Key Requirements

  • Experience in sales
  • CRM monitoring and assignment
  • Market and competitor information gathering

Work Rights

Not specified

Tailored Resume

Cover Letter