Workday is seeking a Technical Support Delivery Analyst to join their Customer Support team in Pune, India. The role requires experience in SaaS software support, particularly in Human Capital Management, and involves troubleshooting and resolving customer inquiries on a shift rotation schedule
Job Summary
Handle a queue of Human Capital Management cases, prioritizing issues based on severity and customer impact.
Our customers rely on our team all over the world, so our Customer Support teams participate in a regional shift pattern to achieve 365-day / 24x7 coverage.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
Matching Summary
Match Score: 85
Workday is seeking a Technical Support Delivery Analyst to join their Customer Support team in Pune, India. The role requires experience in SaaS software support, particularly in Human Capital Management, and involves troubleshooting and resolving customer inquiries on a shift rotation schedule.