Director Of Customer Engineering

Courier Health Inc

New York, United States
Base: $170,000 - $200,000; equity: included; benef...
On-site
Technical team leadership
Data pipelines and etl/elt
Customer implementation processes
Manage, mentor, and grow a team of 5+ Customer Engineers, setting clear expectations and creating career development paths

Job Summary

  • Manage, mentor, and grow a team of 5+ Customer Engineers, setting clear expectations and creating career development paths.
  • Design and implement scalable, repeatable processes for customer implementations, building calendars, roadmaps, and tracking systems.
  • The annual salary range for the target level for this role is $170,000 - $200,000 + equity + benefits, including medical, dental, and vision.

Matching Summary

Manage, mentor, and grow a team of 5+ Customer Engineers, setting clear expectations and creating career development paths.

Salary

Base: $170,000 - $200,000; Equity: included; Benefits: medical, dental, and vision

Skills & Requirements

Must-have

  • Technical team leadership
  • Data pipelines and ETL/ELT
  • Customer implementation processes
  • SQL proficiency
  • Problem-solving and root cause analysis

Nice-to-have

  • Healthcare data standards
  • AWS services experience
  • B2B SaaS high-growth phase

Key Requirements

  • 8+ years customer-facing technical roles
  • 3+ years technical team management
  • Proven ability to lead technical team
  • Experience with complex enterprise software deployments
  • High proficiency in SQL (2+ years)

Work Rights

Not specified

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