Customer Success Manager - Electronics

Lumafield

San Francisco, CA, United States
On-site
Customer lifecycle management
Revenue growth
Technical depth
Lumafield is revolutionizing manufacturing by providing unprecedented visibility and AI-driven tools to engineers

Job Summary

  • Lumafield is revolutionizing manufacturing by providing unprecedented visibility and AI-driven tools to engineers.
  • The Customer Success Manager will own the customer lifecycle from onboarding through renewals and expansion, driving business outcomes and revenue growth.
  • This role requires technical depth to understand engineering analyses and business acumen to translate technical success into measurable business value.

Matching Summary

Lumafield is revolutionizing manufacturing by providing unprecedented visibility and AI-driven tools to engineers.

Skills & Requirements

Must-have

  • customer lifecycle management
  • revenue growth
  • technical depth
  • business acumen
  • executive stakeholder conversations

Nice-to-have

  • advocacy building
  • AI-driven tools understanding
  • advanced industrial technology

Key Requirements

  • Post-sale onboarding
  • renewals and expansion
  • mutual customer success plans
  • net revenue retention

Work Rights

Not specified

Tailored Resume

Cover Letter