Customer Service Representative

Garage Door Doctor

Indianapolis, IN, US
Base: $15-$18 usd ph; bonus/equity: potential comm...
On-site
1+ year customer service experience
High school diploma or equivalent
Excellent communication skills
The role involves delivering top-notch service across phone, email, and chat channels while solving customer problems

Job Summary

  • The role involves delivering top-notch service across phone, email, and chat channels while solving customer problems.
  • Candidates will work closely with technicians to ensure seamless service delivery and become experts on company offerings.
  • The company offers a team-first culture with opportunities for advancement, benefits including health and 401k matching.

Matching Summary

The role involves delivering top-notch service across phone, email, and chat channels while solving customer problems.

Salary

Base: $15-$18 USD per hour; Bonus/Equity: Potential commissioned compensation (not guaranteed); Benefits: Health, Vision, Dental, PTO, Holidays, 401k matching

Skills & Requirements

Must-have

  • 1+ year customer service experience
  • High school diploma or equivalent
  • Excellent communication skills

Nice-to-have

  • Familiarity with ServiceTitan software
  • Experience in home services industry
  • Team player with growth mindset

Key Requirements

  • 1+ year in customer service role
  • High school diploma or equivalent
  • Pre-employment background and drug screening

Work Rights

Not specified

Tailored Resume

Cover Letter