Patient Access Representative - Agp

Cleveland Clinic

Uniontown, OH, US
Onsite (evenings)
High school diploma or ged required
Two years customer facing experience
Knowledge of medical terminology
Cleveland Clinic is seeking a Patient Access Representative for its Green Health and Wellness Center in Uniontown, OH. The role involves pre-registering patients, verifying information, and ensuring a positive experience in the Emergency Department while working evening shifts

Job Summary

  • This role is essential for ensuring a seamless model of access for patients, physicians, and family members while setting the tone for their visit to the Emergency Department.
  • The ideal candidate will perform accurate face-to-face interviews to obtain demographic, insurance, medical, and financial information using Epic software.
  • Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of its mission, requiring caregivers to thrive on making positive impacts.

Matching Summary

Match Score: 85

Cleveland Clinic is seeking a Patient Access Representative for its Green Health and Wellness Center in Uniontown, OH. The role involves pre-registering patients, verifying information, and ensuring a positive experience in the Emergency Department while working evening shifts.

Skills & Requirements

Must-have

  • High School Diploma or GED required
  • Two years customer facing experience
  • Knowledge of medical terminology
  • Epic software registration access
  • Evening shift availability required

Nice-to-have

  • Associate's or Bachelor's degree preferred
  • Prior Epic system knowledge
  • Super User training capability
  • Crosstrain to multiple departments
  • Commitment to patient experience

Key Requirements

  • High School Diploma or GED
  • Two years customer facing experience
  • Medical terminology knowledge
  • Basic PC software application knowledge
  • Evening shift schedule (3pm-11pm)

Work Rights

Not specified

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