Sr Associate, Customer Solutions (emea Shift)

S&P Global

Not specified; not specified; competitive pyy + be...
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Bachelor's degree in business or finance
3-5 years client support experience
Energy transition and sustainability knowledge
** S&P Global is seeking a Senior Associate for its Customer Solutions team focused on energy transition and sustainability products. The role involves providing client support, troubleshooting issues, and collaborating with product management, while working in a dynamic and collaborative environment. **

Job Summary

  • The role involves providing comprehensive client support for S&P Global's Horizon Group products, focusing on energy transition and sustainability data solutions.
  • Candidates must troubleshoot complex technical issues while maintaining deep expertise in energy methodologies and collaborating with product and sales teams.
  • This position offers opportunities to become an expert in energy and sustainability while working with top leaders across global markets.

Matching Summary

Match Score: 75

** S&P Global is seeking a Senior Associate for its Customer Solutions team focused on energy transition and sustainability products. The role involves providing client support, troubleshooting issues, and collaborating with product management, while working in a dynamic and collaborative environment. **

Salary

Not specified; Not specified; Competitive pay and benefits including health care, time off, and retirement planning

Skills & Requirements

Must-have

  • Bachelor's degree in Business or Finance
  • 3-5 years client support experience
  • Energy transition and sustainability knowledge
  • Salesforce Service Cloud proficiency
  • EMEA shift availability (2pm-11pm Malaysia Time)

Nice-to-have

  • AI concepts and prompt engineering familiarity
  • Experience with financial institutions industry
  • Global multicultural environment experience
  • Proactive relationship building skills

Key Requirements

  • Bachelor's degree required
  • 3-5 years of relevant industry experience
  • Must be flexible for EMEA shift hours
  • Strong analytical and problem-solving skills

Work Rights

Not specified

Tailored Resume

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