Director, Customer Engagement Advisor (ethics, Risk & Compliance)

Novartis

East Hanover, US
Base: $176,400 - $327,600; bonus/equity: performan...
On-site (with flexibility of one consecutive week per quarter)
Ethics, risk & compliance guidance
Customer-facing teams strategies
Healthcare environment monitoring
Novartis is seeking a Director, Customer Engagement Advisor specializing in ethics, risk, and compliance, to guide customer-facing teams in the US. The role requires a strong background in compliance within the pharmaceutical, medical device, or biotech sectors and involves developing strategies to manage risks while promoting a culture of ethical decision-making

Job Summary

  • The Director, Customer Engagement Advisor will identify, assess, and support effective management of risks presented by customer facing teams across US functions.
  • This person will provide clear, timely and accurate function-specific and cross-functional ERC guidance, including the ‘why’ to CF teams.
  • The salary for this position is expected to range between $176,400 and $327,600 per year.

Matching Summary

Match Score: 85

Novartis is seeking a Director, Customer Engagement Advisor specializing in ethics, risk, and compliance, to guide customer-facing teams in the US. The role requires a strong background in compliance within the pharmaceutical, medical device, or biotech sectors and involves developing strategies to manage risks while promoting a culture of ethical decision-making.

Salary

Base: $176,400 - $327,600; Bonus/Equity: performance-based cash incentive and potential annual equity awards; Benefits: comprehensive benefits package including health, life, disability, 401(k) with match, generous time off

Skills & Requirements

Must-have

  • Ethics, Risk & Compliance guidance
  • Customer-facing teams strategies
  • Healthcare environment monitoring
  • Novartis healthcare compliance policies
  • Develop trusted relationships

Nice-to-have

  • Empowering associates compliantly
  • Clear and actionable guidance
  • Promote a 'Speak Up' culture
  • Strengthen positive compliance culture

Key Requirements

  • Bachelor's Degree required
  • 8+ years in pharmaceutical/biotech
  • 2+ years in compliance/legal
  • 2+ years in communications/training

Work Rights

Not specified

Tailored Resume

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