Senior Pre- & Post-sales Customer Engineer, Enterprise

Pendo

Remote, US
Ote: $193,393 - $241,742; split: 70% base / 30% va...
Remote
5 to 8 years customer-facing technical experience
Deep hands-on web technologies html css javascript rest apis
Managing strategic accounts with executive stakeholders
The role serves as the technical backbone for pre- and post-sales motions, owning the full lifecycle from acquisition to expansion for enterprise accounts

Job Summary

  • The role serves as the technical backbone for pre- and post-sales motions, owning the full lifecycle from acquisition to expansion for enterprise accounts.
  • Candidates must be AI-curious professionals who rewire their workflows around AI tools to accelerate content creation and problem-solving rather than using them as shortcuts.
  • The position offers a competitive On-Target Earnings range of $193,393 to $241,742 with a 70/30 base-to-variable split plus equity and strong benefits.

Matching Summary

The role serves as the technical backbone for pre- and post-sales motions, owning the full lifecycle from acquisition to expansion for enterprise accounts.

Salary

OTE: $193,393 - $241,742; Split: 70% Base / 30% Variable; Benefits: Employer-heavy coverage, 401(k) match, equity, flexible time off

Skills & Requirements

Must-have

  • 5 to 8 years customer-facing technical experience
  • Deep hands-on web technologies HTML CSS JavaScript REST APIs
  • Managing strategic accounts with executive stakeholders
  • Solving ambiguous problems with multiple variables
  • Connecting technical execution to business outcomes
  • Hands-on use of AI tools for workflow automation
  • Experience mentoring junior technical team members

Nice-to-have

  • Experience with Pendo or digital adoption platforms
  • Mobile app development Swift Android React Native
  • Familiarity with data architecture AI machine learning
  • Track record building reusable frameworks playbooks processes
  • Bias to Act and Maniacal Focus cultural values

Key Requirements

  • 5 to 8 years experience in Sales Engineering or Technical Account Management
  • Proven ability to architect complex front-end implementations
  • Demonstrated history of mentoring junior team members

Work Rights

Not specified

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