Patient Scheduling Specialist - Cardiovascular Medicine
Kansas Health System
Broadmoor Campus, Kansas, US
2+ years healthcare scheduling experience
Epic emr proficiency required
High volume call center management
The Patient Scheduling Specialist is responsible for creating a seamless patient experience by coordinating complex appointments across various clinical disciplines including imaging, laboratory, and procedures
Job Summary
The Patient Scheduling Specialist is responsible for creating a seamless patient experience by coordinating complex appointments across various clinical disciplines including imaging, laboratory, and procedures.
This role requires expert knowledge of EPIC EMR, insurance verification processes, and the ability to manage high-volume incoming calls while ensuring accurate registration and documentation.
The specialist serves as a critical member of the physician's care team, often acting as an escalation point for lower-level schedulers and training new employees on departmental workflows.
Matching Summary
The Patient Scheduling Specialist is responsible for creating a seamless patient experience by coordinating complex appointments across various clinical disciplines including imaging, laboratory, and procedures.
Skills & Requirements
Must-have
2+ years healthcare scheduling experience
EPIC EMR proficiency required
High volume call center management
Insurance verification and billing knowledge
Complex appointment coordination skills
Nice-to-have
Bilingual language proficiency
Training new employees on protocols
Strong patient advocacy abilities
Experience with MyChart messaging
Collaborative team player mindset
Key Requirements
High School Graduate or GED
2+ years directly related healthcare work experience
1 year in UKHS patient scheduling position (alternative)