Expertise in ai agent architecture and orchestration
This role focuses on building AI agents that transform customer implementations by turning weeks of manual effort into production-ready outputs in hours
Job Summary
This role focuses on building AI agents that transform customer implementations by turning weeks of manual effort into production-ready outputs in hours.
The engineer must balance technical depth in AI/LLM systems with practical business acumen regarding how services are scoped, sold, and delivered.
Success requires continuous experimentation and rigorous quality validation within a fast-paced sprint cadence while collaborating with global delivery teams.
Matching Summary
This role focuses on building AI agents that transform customer implementations by turning weeks of manual effort into production-ready outputs in hours.
Skills & Requirements
Must-have
5+ years software or AI engineering experience
2+ years hands-on LLM and prompt engineering
Expertise in AI agent architecture and orchestration
Proficiency in Python or JavaScript/TypeScript
Deep understanding of professional services delivery lifecycle
Nice-to-have
Experience with autonomous code generation systems
Background in management consulting or services operations
Familiarity with ServiceNow implementation methodology
Knowledge of AI ethics and responsible AI practices
ServiceNow platform certifications (CSA, CIS)
Key Requirements
5+ years experience in software engineering or technical consulting
2+ years experience with large language models and AI agents
Strong understanding of professional services delivery operations
Proficiency in Python, JavaScript, or TypeScript
Understanding of ServiceNow platform architecture and data models