Integer is seeking a Customer Service Specialist to support operational processes related to customer orders, ensuring accurate transaction inquiries, demand planning, and inventory management. The ideal candidate should have relevant experience in customer service or manufacturing, alongside strong analytical and organizational skills
Job Summary
The company fosters a culture that unifies, embraces uniqueness, and positions for long-term success through common values.
The role involves coordinating and executing operational support for all customer order-related processes, acting as the first point of contact for transaction investigations.
Key responsibilities include creating and expediting sales orders, coordinating the Master Demand Plan, and managing price lists in Oracle, while ensuring compliance with SOX.
Matching Summary
Match Score: 75
Integer is seeking a Customer Service Specialist to support operational processes related to customer orders, ensuring accurate transaction inquiries, demand planning, and inventory management. The ideal candidate should have relevant experience in customer service or manufacturing, alongside strong analytical and organizational skills.
Skills & Requirements
Must-have
Customer order coordination
Sales order creation and expediting
Master Demand Plan maintenance
Price list maintenance in Oracle
Material return coordination
Product shipment coordination
Nice-to-have
Customer success focus
Innovation and collaboration
Respectful interaction
Open and honest communication
Doing things right
Key Requirements
2-5 years customer service/manufacturing experience
Data analysis, sales, and forecast experience
Advanced English proficiency
Ability to read and interpret contracts
Bachelor's degree in Business, Commerce, Administration, or Industrial Engineering