Field Service & Support It & Poc - Lab Digital Expert
Roche
Taipei, Taiwan
Fully remote
Bachelor's degree in biomedical engineering or information science
2 years experience in lis or his systems
Hands-on experience with windows os and sql databases
Roche is seeking a Field Service & Support IT & POC - Lab Digital Expert to provide technical support and maintenance for their digital portfolios in laboratories. The role requires strong technical skills in laboratory systems and IT, along with excellent customer service and communication abilities
Job Summary
The role involves providing technical support, maintenance, and repair services for Roche Digital portfolios in clinical and academic laboratories.
Candidates must ensure maximum customer satisfaction and instrument uptime by delivering timely service and troubleshooting hardware/software issues.
Roche fosters a culture of personal expression and open dialogue where every voice matters in the mission to prevent, stop, and cure diseases.
Matching Summary
Match Score: 85
Roche is seeking a Field Service & Support IT & POC - Lab Digital Expert to provide technical support and maintenance for their digital portfolios in laboratories. The role requires strong technical skills in laboratory systems and IT, along with excellent customer service and communication abilities.
Skills & Requirements
Must-have
Bachelor's degree in Biomedical Engineering or Information Science
2 years experience in LIS or HIS systems
Hands-on experience with Windows OS and SQL databases
Fluency in Chinese and English communication skills
Nice-to-have
Experience with Roche Digital portfolios
Knowledge of regulatory compliance and security protocols