Customer Experience Manager, Power And Motion

Rockwell Automation

Not specified; not specified; health insurance, de...
Hybrid
Manage complex customer escalations
Lead root cause analysis activities
Influence outcomes in matrixed environment
Rockwell Automation is a global technology leader focused on helping manufacturers be more productive, sustainable, and agile

Job Summary

  • Rockwell Automation is a global technology leader focused on helping manufacturers be more productive, sustainable, and agile.
  • The Customer Experience Manager leads the resolution of complex issues spanning multiple functions while protecting commercial outcomes.
  • The role offers flexible work schedules, health insurance, 401k, and parental leave as part of a diverse and inclusive workplace.

Matching Summary

Rockwell Automation is a global technology leader focused on helping manufacturers be more productive, sustainable, and agile.

Salary

Not specified; Not specified; Health Insurance, Dental, Vision, 401k, Paid Time off, Parental Leave, Flexible Work Schedule

Skills & Requirements

Must-have

  • Manage complex customer escalations
  • Lead root cause analysis activities
  • Influence outcomes in matrixed environment
  • Assess business impact and risks

Nice-to-have

  • Experience leading projects without authority
  • Familiarity with quality systems
  • Engaging directly with customers at leadership levels

Key Requirements

  • Bachelor's degree or equivalent experience
  • Legal authorization to work in the U.S.
  • No visa sponsorship provided

Work Rights

Must have legal authorization to work in the U.S.

Tailored Resume

Cover Letter