Customer Banking Specialist Relief - Central Victoria Area

Thejolietbank

Warrnambool, Victoria, Australia
Exceptional customer service delivery
Experience in financial services or retail
Ability to articulate financial terms clearly
As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • The successful applicant will join the relief team supporting surrounding branches such as Warrnambool, Portland, Hamilton, Camperdown, and Colac.
  • You will help customers make the right financial decisions and achieve their dreams while positively impacting their financial wellbeing.

Matching Summary

As the public face of CommBank, the Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Experience in financial services or retail
  • Ability to articulate financial terms clearly
  • Support for credit product applications
  • Travel to surrounding branches required
  • Part time predetermined roster
  • Problem solving and risk management

Nice-to-have

  • Genuine interest in career development
  • Ability to work in busy retail environment
  • Providing holistic financial solutions
  • Championing risk-adverse culture
  • Engagement with Indigenous Employee Network

Key Requirements

  • Proven customer service experience
  • Experience in financial services, retail or hospitality
  • Ability to complete financial health checks
  • Availability for part time roster (20 hours/week)
  • Ability to work with digital banking technology

Work Rights

Not specified

Tailored Resume

Cover Letter