Manager, Technical Support Engineering – Workday Platform
Evisort
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Workday analytics domain expertise
Debugging complex system issues
Log analysis for root causes
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Evisort is seeking a Manager of Technical Support Engineering for their Workday Platform, focusing on leading a global team to provide top-notch analytics support. The role requires a blend of people leadership, technical expertise, and strategic collaboration to ensure high customer satisfaction and operational resilience.
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Job Summary
Lead, mentor, and grow a high-performing global team of analytics support engineers, fostering an inclusive, collaborative culture.
Drive deep technical investigation across analytics performance, query optimization, indexing, Prism pipelines, and system health diagnostics.
Partner with Product, Engineering, and Customer Success to influence roadmap direction based on real customer signals.
Matching Summary
Match Score: 75
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Evisort is seeking a Manager of Technical Support Engineering for their Workday Platform, focusing on leading a global team to provide top-notch analytics support. The role requires a blend of people leadership, technical expertise, and strategic collaboration to ensure high customer satisfaction and operational resilience.
**
Skills & Requirements
Must-have
Workday Analytics domain expertise
Debugging complex system issues
Log analysis for root causes
Distributed systems understanding
SQL for data analysis
Performance optimization methodologies
Nice-to-have
Inclusive and collaborative culture
Customer focus and empathy
Strategic collaboration with teams
Sun-drenched optimism and drive
Key Requirements
6+ years in technical support, analytics, or system performance
2+ years leading technical teams
Bachelor's degree in Computer Science, Information Management, Statistics, or related field