Customer Service Representative - Aborn Pet Hospital

Aborn Pet Hospital

Us, CA, United States
Base: $20-25 ph; bonus/equity: performance bonuses...
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One-year experience in veterinary hospital setting
Strong customer service background
Ability to stay on task for 8-10 hours
** Aborn Pet Hospital is seeking a passionate Customer Service Representative (CSR) who is both animal and people-oriented, with responsibilities including scheduling appointments, processing payments, and providing outstanding client service. The ideal candidate will have at least one year of experience in a veterinary setting and a strong background in customer service, with the ability to communicate effectively and empathize with clients. **

Job Summary

  • The role involves answering phones, scheduling appointments, admitting patients, and processing payments while maintaining a warm and welcoming impression for clients.
  • Candidates must demonstrate empathy toward clients, handle emergency situations calmly, and communicate effectively between clients and the veterinary staff.
  • Full-time employees receive a comprehensive benefits package including 401k matching, health insurance, paid time off, and student loan assistance.

Matching Summary

Match Score: 75

** Aborn Pet Hospital is seeking a passionate Customer Service Representative (CSR) who is both animal and people-oriented, with responsibilities including scheduling appointments, processing payments, and providing outstanding client service. The ideal candidate will have at least one year of experience in a veterinary setting and a strong background in customer service, with the ability to communicate effectively and empathize with clients. **

Salary

Base: $20-25 per hour; Bonus/Equity: Performance bonuses available; Benefits: 401k match, medical, vision, dental, life insurance, HSA, PTO, sick leave

Skills & Requirements

Must-have

  • One-year experience in veterinary hospital setting
  • Strong customer service background
  • Ability to stay on task for 8-10 hours
  • Excellent interpersonal communication skills
  • Ability to lift objects weighing 40 pounds

Nice-to-have

  • Experience with electronic medical record systems
  • Exceptional can-do friendly personality
  • Desire to learn and develop others
  • Ability to adapt to change quickly
  • Knowledge of veterinary medical terminology

Key Requirements

  • At least one year of veterinary hospital experience
  • High school diploma or educational equivalent
  • Ability to work full-time or part-time shifts

Work Rights

Not specified

Tailored Resume

Cover Letter