Agency Manager, Cee Wfs Team

Amazon

Poland
On-site
Performance management of staffing agencies
Tactical and strategic relationship ownership
Hold vendor to account
As the connector between an allocated external vendor(s) and the business, the Agency Manager will be accountable for the performance management of an allocated third party staffing agency(ies) across the territory, owning the tactical and strategic relationship to deliver our goals

Job Summary

  • As the connector between an allocated external vendor(s) and the business, the Agency Manager will be accountable for the performance management of an allocated third party staffing agency(ies) across the territory, owning the tactical and strategic relationship to deliver our goals.
  • You will partner with allocated staffing agency leaders, WFS Business Management and senior stakeholders in OpsPXT to deliver effective vendor supplied services.
  • This role is an individual contributor and involves conducting in-depth formal reviews and audits with staffing agencies to inspect readiness for event days, peak and launch hiring.

Matching Summary

As the connector between an allocated external vendor(s) and the business, the Agency Manager will be accountable for the performance management of an allocated third party staffing agency(ies) across the territory, owning the tactical and strategic relationship to deliver our goals.

Skills & Requirements

Must-have

  • performance management of staffing agencies
  • tactical and strategic relationship ownership
  • hold vendor to account
  • functional expertise for blocker removal
  • formal reviews and audits with agencies
  • cross-business line proposals

Nice-to-have

  • advising and supporting staffing agencies
  • addressing underperformance and escalations
  • awareness of business and agency considerations
  • representing agency requirements in programs

Key Requirements

  • Individual contributor role

Work Rights

Not specified

Tailored Resume

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