Bi-lingual Call Center Agent

SCR Medical Transportation LLC

Chicago, IL, United States
Base: $17.00 for training then $18.50 once trainin...
On-site
Bilingual english and spanish fluency
Excellent customer service
Handle reservation calls
We are hiring for onsite bi-lingual Call Center Representatives to join our team

Job Summary

  • We are hiring for onsite bi-lingual Call Center Representatives to join our team.
  • The Customer Service Representative will provide excellent customer service to inquiring parties, and direct inquires to the appropriate internal resources as they are received.
  • Meeting all assigned quotas, metrics, and providing excellent customer service are the most important aspects of this position.

Matching Summary

We are hiring for onsite bi-lingual Call Center Representatives to join our team.

Salary

Base: $17.00 for training then $18.50 once training is complete; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Bilingual English and Spanish fluency
  • Excellent customer service
  • Handle reservation calls
  • Provide trip status updates
  • Handle lost and found calls

Nice-to-have

  • Empathy for ADA certified individuals
  • High quality customer service

Key Requirements

  • One (1) year work experience
  • High School Diploma
  • Fluent in English and Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter