Relationship Associate, Financial Institutions, Corporate Banking

Citigroup

Hong Kong, Hong Kong SAR
**
5-8 years client services experience
English and cantonese language proficiency
Payment and cash transaction monitoring
** Citigroup is seeking a Relationship Associate for its Financial Institutions division in Hong Kong, responsible for managing client inquiries, operational issues, and ensuring high service standards. The ideal candidate should have 5-8 years of experience in client services or banking operations and be proficient in English and Cantonese. **

Job Summary

  • The Relationship Associate serves as an intermediary between clients and internal teams to foster trust and ensure high service delivery standards.
  • Responsibilities include monitoring payment transactions, resolving disputes, and facilitating end-to-end client onboarding and account management requests.
  • Candidates must demonstrate the ability to assess risk appropriately while adhering to compliance laws and safeguarding Citigroup's reputation.

Matching Summary

Match Score: 75

** Citigroup is seeking a Relationship Associate for its Financial Institutions division in Hong Kong, responsible for managing client inquiries, operational issues, and ensuring high service standards. The ideal candidate should have 5-8 years of experience in client services or banking operations and be proficient in English and Cantonese. **

Skills & Requirements

Must-have

  • 5-8 years client services experience
  • English and Cantonese language proficiency
  • Payment and cash transaction monitoring
  • Know Your Client (KYC) requirements
  • End-to-end client onboarding

Nice-to-have

  • Mandarin language preference
  • Global network access capabilities
  • Strong attention to detail
  • Results-oriented mindset
  • Clear written communication skills

Key Requirements

  • Bachelor's degree or equivalent experience
  • 5-8 years of experience in client services or banking operations
  • Proficiency in English and Cantonese required

Work Rights

Not specified

Tailored Resume

Cover Letter