Guest Service Ambassador (full Time)

Sofitel Brisbane Central

Kohala Coast, United States
Base: $17.00 usd + tips; bonus/equity: not specifi...
On-site
Guest assistance with luggage
Vehicle loading and unloading
High standard of service
Assist guests at arrival and departure with vehicle loading and unloading, vehicle retrieval and parking, rooming guests and luggage retrieval

Job Summary

  • Assist guests at arrival and departure with vehicle loading and unloading, vehicle retrieval and parking, rooming guests and luggage retrieval.
  • Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment.
  • Benefits include medical/drug/vision, life insurance, 401(k) matching, paid holidays and vacation, hotel discounts, and travel program discounts.

Matching Summary

Assist guests at arrival and departure with vehicle loading and unloading, vehicle retrieval and parking, rooming guests and luggage retrieval.

Salary

Base: $17.00 USD + tips; Bonus/Equity: Not specified; Benefits: Premium preferred provider medical/drug/vision, employer paid group life and accidental insurance, 401(k)/retirement saving plan & matching program, 11 paid holiday/personal days, 10 days of paid vacation, 50% discounts at hotel restaurants, 30% discount on retail items, 30% discount of Spa services, Travel Program discounts, Complimentary meals

Skills & Requirements

Must-have

  • Guest assistance with luggage
  • Vehicle loading and unloading
  • High standard of service
  • Positive first impression
  • Hotel safety and hygiene standards

Nice-to-have

  • Aloha spirit
  • Personalized service
  • Speak other languages
  • Eye for detail

Key Requirements

  • Valid Driver’s License
  • Legally eligible to work in the United States

Work Rights

Legally eligible to work in the United States

Tailored Resume

Cover Letter