Customer Service Call Center Representative

John Eagle Acura

Tigard, OR, United States
$20ph; not specified; not specified
Hybrid
Handle inbound customer calls
Accurate data capture
Customer account management
John Eagle Acura is seeking a Customer Service Call Center Representative for their Tigard, OR location, offering a hybrid work environment. The role involves managing inbound customer calls and providing exceptional service while utilizing company systems for data management

Job Summary

  • The DFC Customer Service Representative I will be responsible for handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.
  • Handle inbound from customers in a Call Center environment while delivering quality service, Monitor customer account details for non-payments, declined payments, delayed payments and other irregularities.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Matching Summary

Match Score: 85

John Eagle Acura is seeking a Customer Service Call Center Representative for their Tigard, OR location, offering a hybrid work environment. The role involves managing inbound customer calls and providing exceptional service while utilizing company systems for data management.

Salary

$20/hour; Not specified; Not specified

Skills & Requirements

Must-have

  • Handle inbound customer calls
  • Accurate data capture
  • Customer account management
  • Telephone customer service experience
  • Accurate data input
  • Professional customer service

Nice-to-have

  • Spanish language proficiency
  • Thrives on a team
  • Stays positive
  • Adapts to change
  • Self-motivates
  • Desires to keep learning

Key Requirements

  • Previous telephone customer service experience preferred
  • Ability to perform accurate data input
  • Ability to provide courteous, knowledgeable, and professional customer service
  • Strong attention to detail
  • Excellent communication
  • PC skills including MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter