Passenger Service Agent - Spanish Speaking Required

Alliance Ground International (AGI)

San Francisco, CA, United States
$23.00 - $23.50 hourly; not specified; not specifi...
Customer service
Safety and security procedures
Handle customer concerns
As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures

Job Summary

  • As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures.
  • Responsibilities include handling customer interactions, managing reservations and ticketing, processing baggage claims, and answering travel inquiries.
  • AGI offers a comprehensive benefit package including paid vacation, medical/dental/vision for full-time employees, company-matched 401(k), and free on-the-job training.

Matching Summary

As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, following safety, security, and airline-specific procedures.

Salary

$23.00 - $23.50 hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Customer service
  • Safety and security procedures
  • Handle customer concerns
  • Flight schedule inquiries
  • Check passenger tickets

Nice-to-have

  • Friendly and outgoing
  • Outstanding customer service focus
  • First-class customer service
  • Energy and enthusiasm

Key Requirements

  • Must be at least 18 years of age
  • High school diploma, GED, or equivalent experience
  • Must be able to speak and understand Spanish
  • Authorization to work in the United States
  • Complete SIDA training

Work Rights

Authorization to work in the United States

Tailored Resume

Cover Letter