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The Commonwealth Bank of Australia (CBA) is seeking a Customer Banking Specialist for their Inala branch, focusing on delivering exceptional customer service and building relationships with customers. The role requires excellent communication skills, a professional demeanor, and a desire to support customers in making informed financial decisions.
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Job Summary
As the public face of CommBank, you will greet customers, understand their enquiries, and guide them to the appropriate channels.
You will build personal connections through meaningful conversations and educate customers on in-branch technology and digital banking options.
The role requires maintaining an approachable and professional demeanour while ensuring the branch runs effectively and efficiently.
Matching Summary
Match Score: 75
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The Commonwealth Bank of Australia (CBA) is seeking a Customer Banking Specialist for their Inala branch, focusing on delivering exceptional customer service and building relationships with customers. The role requires excellent communication skills, a professional demeanor, and a desire to support customers in making informed financial decisions.
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Skills & Requirements
Must-have
25 hours per week availability
Monday to Friday roster coverage
11.15am to 4.15pm shift times
Nice-to-have
Vietnamese language skills
Exceptional customer service track record
Genuine interest in financial wellbeing
Key Requirements
Proven track record in Customer Service
Experience in Financial Services, Retail, or Hospitality