Senior Technical Account Manager

AIRWALLEX

San Francisco, United States
Remote
Technical advisor for enterprise customers
Customer success and adoption
Post go-live ramping support
Airwallex is the only unified payments and financial platform for global businesses, empowering over 200,000 businesses worldwide

Job Summary

  • Airwallex is the only unified payments and financial platform for global businesses, empowering over 200,000 businesses worldwide.
  • As a Technical Account Manager, you will serve as the primary technical advisor and ‘voice of the customer’ for our most valued enterprise customers.
  • You will play a crucial role in fostering our customers’ innovative and transformative endeavours across our full payment solutions suites.

Matching Summary

Airwallex is the only unified payments and financial platform for global businesses, empowering over 200,000 businesses worldwide.

Skills & Requirements

Must-have

  • technical advisor for enterprise customers
  • customer success and adoption
  • post go-live ramping support
  • cross-functional collaboration
  • technical ownership of client portfolios

Nice-to-have

  • founder-like energy
  • accelerated learning
  • true ownership
  • move fast with good judgment
  • dig deep with curiosity

Key Requirements

  • Bachelor's degree in STEM
  • 5+ years in engineering, technical support, or TAM role
  • Experience managing multiple priorities
  • Understanding of SDLC and API architecture
  • Proficiency in oral and written communication

Work Rights

Not specified

Tailored Resume

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