Performs functions associated with patient information processing for ambulatory care visits, including reception, registration, and appointment scheduling using electronic systems
Job Summary
Performs functions associated with patient information processing for ambulatory care visits, including reception, registration, and appointment scheduling using electronic systems.
Ensures patient satisfaction with information processing and reception service, requiring accuracy to generate billable services and maintain a welcoming environment.
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better.
Matching Summary
Performs functions associated with patient information processing for ambulatory care visits, including reception, registration, and appointment scheduling using electronic systems.
Salary
$18.50 - $24.98
Skills & Requirements
Must-have
Patient identification verification
Electronic Medical Record (EMR) systems
HIPAA regulations
Customer service skills
Accurate data entry
Nice-to-have
Positive ambulatory experience
Warm hand-off to registration
Service recovery concepts
Resource to new staff
Inclusive and welcoming culture
Key Requirements
High School diploma or equivalent
1 year administrative office or customer service experience
Equivalent combination of education and experience