Personal Banking Associate (full Time)- Drummondville

TD Bank

Drummondville, Quebec, Canada
Base: 43,900$ - 58,600$ cad; bonus/equity: not spe...
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Customer service transactions
Product and service advice
Digital banking education
** TD Bank is seeking a full-time Personal Banking Associate for their Drummondville branch, focusing on customer service and relationship-building. The role involves assisting customers with financial needs, promoting banking products, and ensuring a positive experience while working in a team-oriented environment. **

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions, understanding customer needs and guiding them to the right contact person.
  • Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives.

Matching Summary

Match Score: 75

** TD Bank is seeking a full-time Personal Banking Associate for their Drummondville branch, focusing on customer service and relationship-building. The role involves assisting customers with financial needs, promoting banking products, and ensuring a positive experience while working in a team-oriented environment. **

Salary

Base: 43,900$ - 58,600$ CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • customer service transactions
  • product and service advice
  • digital banking education
  • problem resolution

Nice-to-have

  • build impactful relationships
  • think like a customer
  • act like an owner

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months
  • Proficiency in using MS Office
  • Knowledge of banking solutions and processes

Work Rights

Not specified

Tailored Resume

Cover Letter