Senior Director Us Omnichannel/ Digital Engagement

Biogen

Cambridge, MA, United States
Base: $234,000.00-$322,000.00; bonus/equity: short...
Ai-driven engagement ecosystem
Next-generation omnichannel strategy
Data-driven customer engagement
You will be accountable for leading the planning and implementation of all Omnichannel/Digital in support of our US teams

Job Summary

  • You will be accountable for leading the planning and implementation of all Omnichannel/Digital in support of our US teams.
  • This senior leadership position is responsible for shaping and executing the vision for our next-generation Omnichannel and Digital strategy.
  • In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being.

Matching Summary

You will be accountable for leading the planning and implementation of all Omnichannel/Digital in support of our US teams.

Salary

Base: $234,000.00-$322,000.00; Bonus/Equity: Short term and long-term incentives, including cash bonus and equity incentive opportunities; Benefits: Medical, Dental, Vision, & Life insurances, Fitness & Wellness programs, Disability insurance, Paid time off, Holidays, Paid Maternity and Parental Leave, 401(k) with company match, ESPP, Tuition reimbursement

Skills & Requirements

Must-have

  • AI-driven engagement ecosystem
  • Next-generation Omnichannel strategy
  • Data-driven customer engagement
  • Digital capability and Brand strategy
  • Omnichannel excellence principles
  • Personalized, always-on engagement

Nice-to-have

  • Intellectual curiosity and passion for winning
  • Solutions-oriented mindset
  • Customer-centric, innovative, and value-driven

Key Requirements

  • Minimum of 15+ years’ Omnichannel/Digital engagement healthcare client experience
  • Focus on strategy, planning, execution and measurement
  • Experience in driving Next Generation Omnichannel with AI Decision Engine
  • Ability to manage and influence senior level executives

Work Rights

Not specified

Tailored Resume

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