CRM Executive (Data Analytics & Customer Experience) (Up to $4,400) #NJA

RECRUIT EXPRESS PTE LTD

Singapore, Singapore
Up to $4,400; not specified; not specified pm
Crm system management
Customer experience process improvement
Salesforce platform usage
The role involves managing ownership benefits, loyalty programs, and partner coordination to enhance customer engagement

Job Summary

  • The role involves managing ownership benefits, loyalty programs, and partner coordination to enhance customer engagement.
  • Candidates will act as the central point for customer feedback across Sales, Service, Parts, Management, Legal, and Brand Principals.
  • The position requires supporting CRM and customer experience process improvements through comprehensive data review and analysis.

Matching Summary

Match Score: 85

The role involves managing ownership benefits, loyalty programs, and partner coordination to enhance customer engagement.

Salary

Up to $4,400; Not specified; Not specified

Skills & Requirements

Must-have

  • CRM system management
  • Customer experience process improvement
  • Salesforce platform usage
  • Cross-functional stakeholder coordination
  • Data analysis for insights

Nice-to-have

  • Experience in loyalty program management
  • Background in marketing operations
  • Strong administrative support skills
  • Event coordination experience

Key Requirements

  • Diploma or Degree in Business, Marketing, Communications, or Data Analytics
  • Prior experience in CRM or customer service operations preferred

Work Rights

Not specified

Tailored Resume

Cover Letter